Rethink your multi-channel strategy. How to rationalize channels effectively to deliver the ultimate customer experience across channels more productively and efficiently
Mosaic Voyager enhances revenue by:
- Providing a cost effective means to increase the number of customer touch-point locations at much quicker pace.
- Improving customer convenience by supporting configurable Straight-Thru-Process with immediate approval and fulfillment.
Mosaic Voyager is a web based multi-channel delivery system built upon Rich Internet Application (RIA) technology and Web 2 concepts.
Mosaic Voyager revolutionizes the way banking delivery channels solutions are deployed, reducing costs, improving productivity and enhancing revenue for both traditional, in-house operated channels and outsourced operated sales & services channel.
Mosaic Voyager reduces costs by:
- Increasing operational efficiency via a combination of zero client application footprint and leveraging re-usable, configurable web services.
- Reducing training needs by using a familiar, web browser based, user friendly interface.
Mosaic Voyager is host independent and gives Financial Institutions the power and agility to connect concurrently to multiple, heterogeneous back office and host systems.
Mosaic Voyager is the dashboard that delivers to your channel Sales & Service team the “Know Your Customer 360°” information, with consistent and unified view for all monetary transactions, customer services, inquiries and information aggregation across multiple information sources.
Mosaic Voyager delivers consistent customer experience across channels & touch-points, enabling Banking Anytime, Anywhere, Anyhow.